{"id":149919,"date":"2023-06-01T08:02:36","date_gmt":"2023-06-01T08:02:36","guid":{"rendered":"https:\/\/www.ninjaone.com\/blog\/msp-roi-survey-hur-mycket-tid-sparar\/"},"modified":"2024-12-04T00:21:15","modified_gmt":"2024-12-04T00:21:15","slug":"msp-roi-survey-hur-mycket-tid-sparar","status":"publish","type":"post","link":"https:\/\/www.ninjaonesandbox.dev\/sv\/blog\/msp-roi-survey-hur-mycket-tid-sparar\/","title":{"rendered":"MSP ROI Survey Results: Hur mycket tid sparar NinjaOne i praktiken?"},"content":{"rendered":"<p><span data-contrast=\"auto\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-154415 size-full\" src=\"https:\/\/www.ninjaonesandbox.dev\/wp-content\/uploads\/2023\/10\/N1-0418-MSP-ROI-Survey-blog-image-1.png\" alt=\"\" width=\"1200\" height=\"627\" \/>I januari i \u00e5r skickade NinjaOne ut en enk\u00e4t till alla sina MSP-kunder v\u00e4rlden \u00f6ver och bad dem kvantifiera hur mycket tid de sparar med NinjaRMM i j\u00e4mf\u00f6relse med deras tidigare RMM-l\u00f6sning. Normalt sett reserverar vi v\u00e5ra blogginl\u00e4gg f\u00f6r utbildningsrelaterade \u00e4mnen, men unders\u00f6kningsresultaten var s\u00e5 f\u00e4ngslande att vi bara var tvungna att dela med oss.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span> <span data-contrast=\"auto\">Vi skickade ut 11 fr\u00e5gor, som omfattade allt fr\u00e5n hur l\u00e5ng tid det tar f\u00f6r v\u00e5ra MSP-kunder att implementera\u00a0 NinjaRMM till hur mycket deras MTTR (genomsnittliga tid till l\u00f6sning) har minskat. Vi fick in \u00f6ver 250 svar fr\u00e5n 6 olika l\u00e4nder och blev uppriktigt f\u00f6rv\u00e5nade (men samtidigt v\u00e4ldigt glada) \u00f6ver resultaten. Hela rapporten finns tillg\u00e4nglig <\/span><span data-contrast=\"none\">h\u00e4r<\/span><span data-contrast=\"auto\">, men vi vill dela med oss av n\u00e5gra nyckelresultat samt ett urval av ordagranna kommentarer f\u00f6r att ge dig en omfattande \u00f6verblick<\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><b><span data-contrast=\"auto\">Drifts\u00e4ttning av NinjaRMM.<\/span><\/b><span data-contrast=\"auto\">\u00a0 Den f\u00f6rsta fr\u00e5gan vi st\u00e4llde var hur l\u00e5ng tid det tog f\u00f6r v\u00e5ra MSP-kunder att bli fullt driftsatta med NinjaRMM.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">58% var ig\u00e5ng p\u00e5 <\/span><b><span data-contrast=\"auto\">mindre \u00e4n en vecka<\/span><\/b><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">92% var fullt driftsatta p\u00e5 mindre \u00e4n en m\u00e5nad<\/li>\n<\/ul>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span>Det \u00e4r den typen av tid till v\u00e4rde som v\u00e5ra kunder f\u00f6rtj\u00e4nar!<span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Introduktion av tekniker.<\/span><\/b><span data-contrast=\"auto\"> Vi fr\u00e5gade dessutom hur l\u00e5ng tid det tog att utbilda en ny tekniker i NinjaRMM.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">89% svarade att det tog dem mindre \u00e4n 6 timmar att utbilda nya tekniker i NinjaRMM<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">66% hade nya tekniker fullt utbildade i NinjaRMM p\u00e5 mindre \u00e4n 3 timmar<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Det st\u00e4mmer, <\/span><i><span data-contrast=\"auto\">p\u00e5 mindre \u00e4n 3 timmar. <\/span><\/i><span data-contrast=\"auto\">Som en kund uttryckte det<\/span><i><span data-contrast=\"auto\">, &#8221;<\/span><\/i><span data-contrast=\"none\">Snabbheten och smidigheten i Ninja \u00e4r oerh\u00f6rt uppskattad. L\u00e4tt att l\u00e4ra ut till nya tekniker, l\u00e4tt att hantera snabba service\u00e4renden utan att man ens beh\u00f6ver logga in p\u00e5 maskinen. L\u00e4tt att g\u00f6ra m\u00e5nga olika typer av rapportering.&#8221;<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u00d6kad tekniker kapacitet.<\/span><\/b><span data-contrast=\"auto\"> Och p\u00e5 tal om att betj\u00e4na fler kunder, blev vi h\u00e4pnade \u00f6ver detta resultat.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">62% av de tillfr\u00e5gade s\u00e4ger att deras tekniker nu kan hantera mer \u00e4n 100 <\/span><i><span data-contrast=\"none\">ytterligare<\/span><\/i><span data-contrast=\"none\"> endpoints, j\u00e4mf\u00f6rt med deras tidigare RMM-l\u00f6sning\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">F\u00f6rm\u00e5gan att ut\u00f6ka produktionen av befintlig arbetskraft p\u00e5 s\u00e5vis att de enkelt kan hantera fler kunder och enheter \u00e4r en enorm f\u00f6ruts\u00e4ttning f\u00f6r IT-partners. N\u00e4stan en tredjedel av de tillfr\u00e5gade n\u00e4mnde f\u00f6renklad automatisering som \u00e5tminstone en av de effektivitetsh\u00f6jande NinjaOne-funktioner som m\u00f6jligg\u00f6r denna typ av \u00f6kning av antalet hanterade endpoints per tekniker.<\/span><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Patching.<\/span><\/b><span data-contrast=\"auto\"> Att \u00e5tg\u00e4rda och patcha s\u00e5rbarheter kan vara en enorm tidsslukare, men med automatisering genom policyer och automatiseringsskript lyckas v\u00e5ra kunder spara \u00e5tskilliga timmar, vilket sannolikt \u00e4r anledningen till att en stor andel av v\u00e5ra respondenter angav detta (patching) som sin favoritfunktion i NinjaOne.<\/span> <span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">62% av de tillfr\u00e5gade uppgav att de nu l\u00e4gger upp till 10 f\u00e4rre timmar per vecka p\u00e5 patchning<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span data-contrast=\"auto\">32% s\u00e4ger att de sparar mer \u00e4n 10 timmar per vecka p\u00e5 patchning j\u00e4mf\u00f6rt med tidigare<\/span><\/span><\/li>\n<\/ul>\n<p><strong>Vill du l\u00e4ra dig mer? Ladda ner hela v\u00e5r unders\u00f6kningsrapport <a href=\"https:\/\/www.ninjaonesandbox.dev\/sv\/msp-roi-survey\/\">h\u00e4r<\/a>!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I januari i \u00e5r skickade NinjaOne ut en enk\u00e4t till alla sina MSP-kunder v\u00e4rlden \u00f6ver och bad dem kvantifiera hur mycket tid de sparar med NinjaRMM i j\u00e4mf\u00f6relse med deras tidigare RMM-l\u00f6sning. Normalt sett reserverar vi v\u00e5ra blogginl\u00e4gg f\u00f6r utbildningsrelaterade \u00e4mnen, men unders\u00f6kningsresultaten var s\u00e5 f\u00e4ngslande att vi bara var tvungna att dela med oss.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":101,"featured_media":139690,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[4376,4352,4322,3113],"tags":[],"class_list":["post-149919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msp-tillvaxt","category-programvarudistribution","category-patching-sv","category-rmm-sv"],"acf":[],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/posts\/149919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/users\/101"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/comments?post=149919"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/posts\/149919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/media\/139690"}],"wp:attachment":[{"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/media?parent=149919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/categories?post=149919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ninjaonesandbox.dev\/sv\/wp-json\/wp\/v2\/tags?post=149919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}